Cisco Ucs Software Compatibility Matrix Cucm ClusterGeneral Installation.As this is a very broad topic, a separate page was created CUCM Installation FAQ.Go to CUCM FAQ Content Table.Upgrades and migrations.Compatibility Matrix for Cisco Unified Communications Manager and IM Presence Service, Release 11.How can I get bootable media If youre searching for bootable media for CUCM, IMP, CUC, etc.Im sorry to disappoint you, but you wont find them there.CUCM Upgrades and Migrations FAQFrom Doc.Wiki. CUCM Upgrades and Migrations FAQ placeholder.Back to Unified Communications FAQBack to CUCM FAQ How can I get bootable media If youre searching for bootable media for CUCM, IM P, CUC, etc.Im sorry to disappoint you, but you wont find them there.We dont post bootable images, for the few products you can download the images, most likely its actually an OVA, and either it wont require licenses, or youll need licenses for it to work.If you need bootable media for a fresh install, upgrade, or adding a SUB, youll need to order it via PUTThere is a method out there for making upgrade ISOs into bootable media, I wont go into details, I just need to make it very clear, that doing so, will result in an UNSUPPORTED SYSTEM, if you want to use it for lab purposes, go right ahead, but dont use this for production environments, if youre in a hurry for bootable media, reach out to TAC, or your SE so they can assist.Go to CUCM Upgrades and Migrations FAQ Content Table How do I know if I can upgrade from X version, to Y version of CUCM The main page you want to visit if youre running anything below 9.Cisco Unified Communications Manager Software Compatibility Matrix.Starting with version 1.Compatibility Information.The direct link is Compatibility Information for Cisco Unified Communications Manager Release 1.NOTE I provided both above, as links often change, there are better chances to find the updated version in the main compatibility page in case the direct link fails.So, you have the links, how do you tell if you can upgrade or not Ill give you an example, lets start by noticing that the install and upgrade images have a common name, and a technical name.SU3. 9. 1. 2 1. 00.I dare you to remember the versions with all the numbers, its just easier to remember them with a common name.So, first step, identify your CUCM release.If youre running a version that does not show in the tables, most likely its an ES version.ESs are based on a MR Maintenance Release image, so, if youre running something like 9.Im just making that up for the example that would be based on 9.SU1, so consider that your starting point.Cisco Ucs Software Compatibility Matrix Cucm CiscoYou know which version you currently have Great, now, next question To which version do you want to goWell, Id like to go, I dont know., 1.Fine choice, thats the current MR for the 1.I already explained why you want to be in a MR in another question, OK, lets take a look at the Compatibility Information for Cisco Unified Communications Manager Release 1.If you click on Upgrade Paths for Cisco Unified Communications Manager Release 1.Youll see the release you want to get is 1.Now, lets review the Direct upgrade section.Direct Upgrade 1.SU1a, 1. 0. 51SU1, 1.SU2, 1. 0. 01SU1, 1.SU3, 9. 12SU2a, 9.SU2, 9. 12SU1, 9.SU5, 8. 62aSU4a, 8.SU4, 8. 62aSU3, 8.SU2, 8. 62aSU1, 8.OK, you can see your version listed there, but you may ask, Why does one section says Direct Upgrade and the other one Supported Ok, now knowing that you can do a direct upgrade to 1.Whats next The next step, would be to make sure your HW is supported for your target release How do I know if my HW is supportedYou want to make sure your HW supports the target version you want to go before proceeding with the rest of the documentation youll need to read to proceed, if its not supported, you would need to re do the above steps with a version that is supported by your HW, then come back to this point of the procedure.So, we assume your HW is supported for the upgrade, now, we need to read some more documents which will outline the upgrade procedure, and any special requirements we might need.You will need to read the Upgrade guide for your target CUCM version.Install and Upgrade Guides The Release Notes for your target CUCM version.Release Notes If applicable, as it depends on the CUCM version, the separate New and Changed Information for CUCM x.In newer releases, this has been added as a chapter in the Release Notes.If there is a separate document, it can be found along with the Release Notes.Why is that Between the 2 or 3 above docs, you will gather all you need to know for the upgrade to succeed, any pre reqs that you might need, the actual procedure for the upgrade, and any post upgrade procedureschanges will be outlined in them.There is no cutting corners on this, you need to do your due diligence, and read the docs to get all you need, there are way too many options to provide guidance on every single upgrade path.The above is to provide you with the basic workflow you would need to do for any upgrade.A scenario I did not cover was upgrading from versions not listed in the upgrade matrix.What If Im running CUCM 5.I want to upgrade to 1.Well. youre in for a ride as youll need to perform this in multiple hops to get to a version that allows you to upgrade, remember there is a difference between a Direct Upgrade and a Supported upgrade, so, if you want to be able to perform a PCD migration, you would need to go to 6.A simpler path might be 5.At this point you might ask How come 6.To which the answer is Because 6.MR, whereas the 7.Go to CUCM Upgrades and Migrations FAQ Content Table Why does one section says Direct Upgrade and the other one Supported Directed Upgrade Vs.Supported upgrade in the 1.Whats the difference Well, when PCD came into the play field, things changed a bit.Lets take a look at the upgrade path for CUCM 1.Direct Upgrade. Direct Upgrade 1.SU1a, 1. 0. 51SU1, 1.SU2, 1. 0. 01SU1, 1.SU3, 9. 12SU2a, 9. Adobe Digital Editions Download Failed On Netflix . SU2, 9. 12SU1, 9.SU5, 8. 62aSU4a, 8.SU4, 8. 62aSU3, 8.SU2, 8. 62aSU1, 8.Upgrade Paths for Cisco Unified Communications Manager Release 1.Now, lets take a look at the PCD information for upgrades Upgrade Task Upgrade Application Server or Install COP Files Unified CM Releases Supported 8.Supported Releases.Notice any similarities in the versions that are supported Direct Upgrade means that PCD can invoke the upgrade process in the UCM server and upgrade on the same server.This has only ever been supported on UCM 8.There is no support for Direct Upgrade to 1.PRIOR to 8. 6. Now, there is also a Supported upgrade section for the same CUCM release that shows.Supported Consult the Cisco Unified Communications Manager Upgrade Guide for details8.SU7, 8. 5. 1SU6, 8.SU5, 8. 51SU4, 8.SU3, 8. 51SU2,8. SU1, 8.SU3, 8. SU2, 8. 03aSU1, 8.SU1, 8. 02c, 8. SU6restricted, 7.SU5restricted, 7.SU4restricted,7. SU3restricted, 7.SU2restricted, 7.SU1arestricted, 7.SU1restricted,7. SU2, 7.SU1, 7. SU1a,7. 13aSU1, 7.SU3, 6. 15SU2, 6.SU1,6. 15, 6. 14aSU2, 6.SU1, 6. 14Can you upgrade from some of those CUCM releases to CUCM 1.And I mean by directly that you just might need to install a few COP files for that to work, yes, you can.Thats what makes the difference between one release being listed under Direct Upgrade, or being listed under Supported, read this snip from the 1.RNs. Preupgrade COP File.If you are upgrading to Cisco Unified Communications Manager Release 1.Cisco Unified Communications Manager Release 1.This Cisco Options Package COP file has the RSA keys that are required to validate the upgrade.Missing RSA 3 keys will result in status errors in the Software InstallationUpgrade window of the Cisco Unified Operating System Administration interface.If you are upgrading to Cisco Unified Communications Manager Release 8.Cisco Unified Communications Manager Release 8.IMHO, if you can upgrade by just installing the required COP files, it should be listed as Direct Upgrade, as it was in the past.Now, youll see some pretty old CUCM releases are there under Supported 6.Well. no, and that is another thing that changed with PCD and the jump upgrade procedure, and is not explained as it should be here.You can migrate from them, and that is a whole different story.Lets go back to documentation on PCD and Jump upgrade.PCD shows Migration to 1.Cluster Unified CM Releases Supported 6.Jump upgrade shows If you are upgrading to Cisco Unified Communications Manager Release 9.The jump upgrade procedure allows you to upgrade to an intermediate release on UCS hardware and then migrate to a virtualized platform.This document provides procedures for performing a jump upgrade to Release 9.Cisco Unity Express Compatibility Matrix.Last Updated 2. 01.Table 1 Cisco Unity Express Software Support.CUE Software. ISM SRE 3.K9 SM SRE 7. 00 K9 SM SRE 9.K9 SM SRE 7. 10 K9 SM SRE 9.K9. 1. x. 2. x. 3.Table 2 Cisco Unity Express Host Compatibility, Platform and Minimum IOS Support.ISM SRE 3. 00 K9.SM SRE 7. 00 SM SRE 9.SM SRE 7. 10 SM SRE 9.Cisco 2. 90. 11. 5.MNot Supported. Not Supported.Cisco 2. 91. 11. 5.M1. 5. 01M1. 5. MCisco 2.M1. 5. 01M1. 5. MCisco 2.M1. 5. 01M1. 5. MCisco 3.M1. 5. 01M1. 5. MCisco 3.M1. 5. 01M1. 5. MCisco 3.ENot Supported. T1.MCisco 3. ENot Supported.T1. 5. 14MTable 3 Cisco Unity Express Virtual Virtual Machine Requirements for Cisco UCSCisco UCS E Series Platforms.Mailboxes. CPURAMHard Disk.External Interface.Recording hours. Cisco UCS Platform.GHz, 1 core. 1 GB1.GB1 Gigabit Interface.From 1. 01 5. 00.GHz, 2 cores. 4 GB1.GB1 Gigabit Interface.Cisco UCS E Series Platform.GHz, 1 core. 1 GB1.GB1 Gigabit Interface.From 1. 01 5. 00.GHz, 2 cores. 4 GB1.GB1 Gigabit Interface.Table 4 Cisco Unity Express Virtual Hardware Requirements for Cisco Unity Express Virtual KVMs on Cisco 4.Series Integrated Services Routers.Mailboxes. CPURAMHard Disk.Flash. External Interface.Recording hours. Cisco Unity Express Virtual KVM1 2.As per Cisco 4. 00.Series ISR platforms.GB5. 0 GB8 GB1 Gigabit Interface.Table 5 Cisco Unified CME and Cisco Unified SRST Versions.Cisco Unity Express Versions.Virtual9. 0. 1Virtual9.Virtual9. 0. 3Virtual9.VirtualUnified CME and Unified SRST Versions.Before version 4.Cisco Unified Communications Manager Express was known as Cisco Unified Call.Manager Express. Table 6 Cisco Unified Communications Manager Versions.Cisco Unity Express Versions.Virtual 9. 0. 1 Virtual9.Virtual9. 0. 3 Virtual9.VirtualCisco Unified Communications Manager Versions.NOTE Cisco Unified Communications Manager version 5.CUE version 3. 2.Before version 4.Cisco Unified Communications Manager was known as Cisco Unified Call.Manager. Table 7 Cisco Unity Voice mail Networking and Prompts, Unity Connection Voice mail Networking, Phone Loads for Voice.View Express, and Cisco Unified Messaging Gateway.Cisco Unity Express Versions.VirtualCisco Unity Voice mail Networking.Cisco Unity Voice mail Prompts.Cisco Unity Connection Voice mail Networking.Phone Loads for Voice.View Express. 5. x,6.Cisco Unified Messaging Gateway.Table 8 Language Support.Cisco Unity Express Versions.Virtual2. 0. 2. 2.English USFrench Europe, German,Spanish EuropeDanish,English UK,Italian,Portuguese Brazil,Spanish Latin AmericaFrench Canada, Spanish MexicoChinese Mandarin,Japanese,Korean Dutch, SwedishArabic, Russian, TurkishNorwegian, Hungarian Portuguese PortugalChinese Hong Kong, TaiwanVersions Voice Mail, Auto Attendant and Interactive Voice Response version 3.Cisco Unity version 4.Language support applies only to the telephony user interface and to the Voice.View Express user interface.The GUI pages, CLI commands, and the IMAP interface are only available in English.Table 9 Cisco Unified IP Phones Support Matrix.Cisco Unified IP Phone Model.Supports Basic Voicemail Calls.Supports Voice. View Express Supports Time.Card. View. 69. 417.G7. 94. 17. 7. 96.G7. 96. 8. 84. 18.NR8. 86. 18. Does not support the integrated login view of the Time.Card. View and the Voice.View Express Time.Card. View plus Inbox option.Indicates Not Applicable.For information on obtaining documentation, using the Cisco Bug Search Tool BST, submitting a service request, and gathering additional information, see Whats New in Cisco Product Documentation.To receive new and revised Cisco technical content directly to your desktop, you can subscribe to the Whats New in Cisco Product Documentation RSS feed.The RSS feeds are a free service.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco andor its affiliates in the U.S. and other countries.To view a list of Cisco trademarks, go to this URL www.Third party trademarks mentioned are the property of their respective owners.The use of the word partner does not imply a partnership relationship between Cisco and any other company.RCopyright 2. 01.Cisco Systems, Inc.All rights reserved.
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